To reach 1xBet by email in Guyana, the primary contact for general inquiries is info-en@1xbet-team.com. This email is intended for common issues such as account access, technical support, or questions about promotions and bonuses. For a more tailored approach, 1xBet provides additional department-specific emails:
- Security Issues: For matters concerning security, such as account safety or suspected unauthorized access, reach out to security-en@1xbet-team.com. This department handles cases related to security and fraud prevention.
- Financial or Accounting Queries: If you have questions about deposits, withdrawals, or account balances, the accounting@1xbet-team.com email is designated for such financial matters. Be prepared to provide relevant account information to expedite assistance.
- Partnership and Affiliate Inquiries: For those interested in exploring partnership opportunities, whether as an affiliate or through other business collaborations, the contact b2b@1xbet-team.com is available for such requests. Businesses seeking advertising and media-related communication can also reach out via marketing@1xbet-team.com.
Alternative Support Channels
While email is effective for in-depth inquiries, 1xBet also provides faster support methods for more immediate assistance. Live chat is accessible on the 1xBet website and app, connecting users with support representatives in real time. Additionally, 1xBet offers WhatsApp support via +357 9576 4426 for written assistance, though not for calls. Users can also use the contact form on the website for a structured way to submit inquiries directly.
Social Media and Other Contact Options
For those who prefer social media, 1xBet maintains an active presence on platforms like Twitter, where users can connect via @1xbet_Support. While response times may vary on social media, it can be a convenient way to stay informed on platform updates and promotions.
Response Time and Tips
1xBet strives to respond to email inquiries within 24 hours. However, responses may sometimes be delayed based on the complexity of the issue. To ensure a swift resolution:
- Provide all necessary details in your email, including your account ID, registered email or phone number, and a clear description of the issue.
- Check your spam or junk folders in case the response is filtered.
- If dealing with a more urgent issue, consider using live chat or WhatsApp for quicker support.
By utilizing these support methods, users in Guyana can efficiently reach out to 1xBet for a range of inquiries, ensuring a seamless betting experience.
