Maintaining clear standards for account activity is essential for security, regulatory compliance and protection of both the player and the platform. Appuesta Guyana has a transparent policy regarding accounts that become inactive over extended periods. This guide explains what qualifies as inactivity, what happens to account balances, how fees may apply, and how players can reactivate their accounts.
1. When Is an Appuesta Account Considered Inactive?
An account becomes classified as inactive when the user does not log in for a continuous period of twelve (12) months.
This definition applies to all accounts, regardless of balance.
Inactive accounts fall into two categories:
Accounts with a zero balance
Accounts with a positive balance
Both are treated differently under Appuestaโs policy.
2. Inactive Accounts With a Zero Balance
If an account has no funds at the time it becomes inactive:
It will be closed automatically
No fees or penalties will be applied
The user may register again in the future if desired
This ensures inactive, empty accounts do not remain indefinitely in the system.
3. Inactive Accounts With a Positive Balance
3.1 Notification Attempts
If an inactive account contains funds, Appuesta will attempt to contact the user using the registered email or phone number. The purpose is to give players an opportunity to log in and restore activity.
3.2 Administrative Fee
If the player does not respond or log in within a reasonable timeframe, a monthly administrative fee of:
$2 USD
will be deducted from the remaining account balance.
This fee continues until:
The account is reactivated through login
The balance reaches zero
The account is formally closed
3.3 Balance Protection
The account will never enter a negative balance.
Once the balance reaches $0, all deductions stop automatically.
4. Security Steps Before Returning Funds
To comply with financial regulations and protect against fraud, Appuesta requires:
Confirmation of the userโs payment details before issuing any refund
If the original payment method is no longer valid, the user must provide a new, verifiable bank account under their own name
These security checks ensure funds are returned safely and legally.
5. Final Closure of Inactive Accounts With Balance
If Appuesta is unable to reach the user and no account activity occurs during extended periods:
The account may be permanently closed
Remaining funds will be handled according to applicable regulatory requirements
This ensures compliance with financial and licensing standards.
6. How to Reactivate an Inactive Account
Reactivation is simple and immediate:
Log in with your existing credentials
Once logged in, the account becomes active again
No additional verification is required unless prompted for security reasons
All fees stop immediately after reactivation.
7. Tips for Guyanese Players to Avoid Inactivity Fees
Log in at least once every few months, even if you are not actively wagering
Keep your email and phone number up to date
Monitor your balance periodically
Contact support if you know you will be inactive for a long time
These steps help ensure your account remains active and fully accessible.
8. Why Does Appuesta Charge Inactive Account Fees?
Inactive account fees are standard practice among regulated platforms because they help:
Maintain accurate records
Protect dormant balances from unauthorized access
Cover administrative and security costs
Ensure compliance with licensing obligations
Appuestaโs fee is intentionally small ($2 USD per month) and applied only after notification attempts.
Conclusion
Appuesta Guyanaโs inactive account policy is designed to balance user protection with regulatory compliance. Accounts with no balance close automatically without fees, while accounts with funds are subject to a minimal maintenance charge after extended inactivity.
Reactivation is quick and straightforward, and players can easily avoid fees by logging in occasionally. Understanding this policy helps users manage their accounts responsibly and ensures their balance remains protected.
